Facilitating Employee Work Performance

As a manager, have you ever wondered why you or your employees may be inconsistent regarding work performance? You may be scratching your head…you have hired people who have the expertise necessary to perform the job; you have given your employees on-going feedback; and you have provided your employees with acceptable working conditions.  What more […]

Metacognition – An important skill for the workplace

What is metacognition? John Flavell (1976) coined the term metacognition. Metacognition refers to higher-order thinking that enables understanding, analysis, and control of one’s cognitive processes, especially when engaged in learning. The more popular definitions of metacogition are:  the process of ‘knowing about knowing’; the process of ‘thinking about thinking’; the process of developing self-awareness and […]

Are you self-aware at work … really?

Recently, I asked a group of young adults in a college setting, “how many of you are self-aware?” The whole class (forty-three) put up a hand. “Really,” I said (in a tone reminiscent of “suuuuure”). I then asked them to write down their answers to the following questions: List three positive events from your childhood. […]

The Great Manager / Leader

The eastern philosophy of leadership states: “The wicked leader is he/she who the people despise.The good leader is he/she who the people revere.The great leader is he/she who the people say ‘We did it ourselves.’” – Lao Tsu What makes a great manager/leader? There are many characteristics of great managers/leaders.  Among the top eight is […]

Teacher, Teacher

William Arthur Ward said: The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires. If we swap the word “manager” for “teacher”, what kind of manager would you be? You’re a mediocre manager if you simply tell your staff what and when to do something. You’re a good manager […]