Want to make a positive lasting impression with clients or colleagues? The best way is to heed what British author William Makepeace Thackeray said – never lose a chance of saying a kind word.
Research is showing that in these days of workplace pressure, online hyphenations and schoolyard bullying, we are actually losing the art of polite communication.
The words “please”, “thank you”, “you’re welcome” and “would you mind” are farther from tongue or keyboard than they have ever been.
Our requests sound like demands and our demands are downright aggressive.
Action – Whether at home or at work, slow down long enough to be kind in your communications. Thank people, inquire with sincerity, compliment from the heart. Kindness costs you nothing and yet can have results far beyond what you see.
Remember how you felt the last time someone was kind to you?
And realize that not only does your kindness affect others, but it makes you feel good too!