In my research, I’ve found that one of the most dangerous yet common phrases at the office is “I expected”. Having expectations of how others should or should not perform is going to damage, if not destroy, your own success.

This is a controversial statement for me to make. Lots of motivational speakers or business coaches will say that if you passionately expect something to happen, it will, and that’s a good thing. Well, it only works if you don’t involve others in that expectation.

Let me give you some examples of the damaging work-related expectations I’m referring to.

Expecting others to know exactly what and when you want something done.
Expecting someone to respond in a certain way just because you did something.
Expecting the guy down the hall to stop talking to you that way.
Expecting the boss to reward your efforts in the way you want, when you want.
Expecting others to have the same work ethic or method that you do.

Expectations are actually promises not yet communicated or agreed. I would imagine that most of your expectations are one-sided conversations, with yourself. You’ve not told the other person what you need or want so how can they actually know? It’s time to speak up and make some agreements with others.

Action – Today, when you are wanting something to happen, make sure the other person understands your requests. If they agree, then it is a promise that can be managed. If they do not, then you are not left to expect anything.

From now on, whenever you hear yourself use the words “I expect” check to see whether you’ve been talking to yourself again!

(What expectations are you going to either manage or release today? Please leave your reply in the comments box.)

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